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Up To 35% Off Site-Wide | No Code Needed | Ends Sunday

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At Troya Beauty, our Support Team includes qualified hairdressers and/or beauticians, having been trained in our very own salon in Sydney, Australia.

We hold an inherent belief that there is no ‘one-size-fits-all’ approach to customer support. Our service is tailored towards you and your needs. Our team is dedicated to ensuring that you look and feel good, no matter what.

If there is anything the Troya Beauty Support Team can help you with, please contact us in a way that suits you best.

Live Chat

Need advice from a hairdresser or beautician before making a decision? Or, have any questions in general? Chat with our experts (or leave a message) and we'll be with you as soon as we can. 

Expert advice via the live chat option is available 7 days a week, 365 days a year. Hours are usually between 8am to 9pm however you may also receive a response outside of these times.

Virtual Sessions

If you would prefer a more personalised experience and would like to understand more about a product before making a purchase, click here to place a booking for a free consultation with a hairdresser and/or beautician. Any information provided in your consultation will remain confidential between you and your dedicated Support Team Professional.


If you would prefer to send us an email or are having trouble booking a free phone or video consultation, please use the email address below. Please also contact the below with any concerns, feedback, queries, or comments you might have. We are constantly looking for your feedback and appreciate all you have to say:


You can speak to a Troya Beauty Support Team Professional about what your hair and beauty concerns are, get recommendations, and choose the right products for you by calling:

1800 979 682

9am – 5pm, Monday – Friday (AEST).