Once your order is dispatched, you will receive an email and/or text with your tracking details in a Shipping Confirmation email. Please ensure to also check your spam/junk folder by searching for "Troya Beauty."
If you have the Shop app, you will also be able to track your order there.
If you have not received a tracking number, it may be because you entered the incorrect email/phone number at checkout. Shipping Confirmation emails with tracking numbers are usually sent within 1 business day of receiving your payment.
Please feel free to contact us at support@troyabeauty.com.au to have your information updated and the tracking information re-sent.